Subprocessors & Third-Party Services
Effective date: October 1, 2026
SynthGap uses the providers below to host the Service, process payments and power its AI features. This page lists who they are, what they do for us and what data they handle. It supplements our Privacy Policy.
Providers that process your information
| Provider | What it does for us | Data involved | Location |
|---|---|---|---|
| Modal Labs, Inc. | Cloud hosting and compute for the web app and background jobs (including GPU jobs for topic-map visualizations), and storage for the Service's data | Everything the Service stores or processes: account records, your content, uploaded files and run logs | United States |
| Stripe, Inc. | Payment processing, subscriptions, invoices and the billing portal | Payment method and billing details you enter at Stripe; your SynthGap username (as a reference), plan and subscription status | United States and other countries where Stripe operates |
| Fireworks AI, Inc. | Runs the large language models behind discovery, search-strategy drafting, protocol drafting, screening, data extraction, risk-of-bias assessment and manuscript drafting | The parts of your content each task needs: topics, protocols, abstracts, full-text excerpts, text from uploaded files, and your inputs | United States |
| DeepInfra Inc. | Runs a language model that turns your topic into a literature-search specification at the start of discovery | Your topic text | United States |
| Voyage AI | Text-embedding service used for semantic search over the literature during discovery | Text derived from your topic and search queries; public article titles and abstracts | United States |
| jsDelivr | Open-source content-delivery network that serves our page font and scripts | Your IP address and browser details (no account data) | Global CDN |
Public data sources we query
| Source | What for | Data involved |
|---|---|---|
| NCBI / U.S. National Library of Medicine (PubMed, PubMed Central) | Retrieving article records and open-access full texts | Search terms, article identifiers (PMIDs and PMCIDs) and the request metadata of our servers. No account data |
Notes
- No sale of data; no training. We don't sell personal information, and we don't use your content to train AI models. Each provider's own terms and privacy policy govern what it does with data it processes for us.
- Changes. We update this page when we add or replace a provider and show the new effective date. For material additions we also give notice in the Service.
- Data processing addendum. If your organization needs a data processing addendum or more detail about these providers, contact support@synthgap.com.